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Ordering Information
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THE FLIGHT SHOP, INC. ORDERING INFORMATION |
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| Ordering Information |
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You my place an order online at www.theflightshop.com,
email sales@theflightshop.com, call 435-723-3469
or fax 435-723-1736. All fasteners including
adhesives are sold individually expect when ordered in a
kit. No minimum order required. Prices and immediate
availability are subject to change without prior notice.
Extended lead times may apply on some special order
items
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| Payment Terms |
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The Flight Shop offers various payment terms including
COD, credit card (most major credit cards), wire transfer
or Net 30 days from date of invoice for established companies
who have arranged with The Flight Shop for open account
status. Companies on Net 30 days who fall delinquent past
60 days will automatically revert to COD or Credit Card
status.
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| Certificate of Conformance |
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The Flight Shop, Inc. provides you with company Certificate
of Conformance that appears on every invoice as well as
the manufacturers Certificate of Conformance at no charge.
Test reports are available on some items at an additional
cost of $25-$150 per line item. Please inquire at the time
of ordering whether test reports are available on the item
you are requesting.
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| Back-Orders |
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Although our inventory is quite extensive and we try
to make every effort to ship your order "complete" it may
sometimes be necessary to backorder one or more items. If
a partial order is shipped you are charged only for those
items shipped. If a backorder is necessary we do appreciate
your patience.
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| Returned Goods Policy |
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‘In Stock’ products may not be returned without prior
authorization. Returns are subject to a 20% restocking charge,
must have been purchased from The Flight Shop and returned
within 30 days from date of purchase. Some special ordered
items may be rejected for return due to there uniqueness.
Your account will be credited (minus any restocking charge
that may apply) after we receive the returned items and
we do not refund any freight.
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| Changes or Cancellation |
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Special ordered items meaning parts not normally stocked
will have a 100% cancellation fee if they are in production
or if the material has been purchased. All other parts will
have a 20% restocking charge.
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| Shipping |
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Items in stock at the time of a completed order will
ship within 48 hours or sooner unless otherwise asked to
hold for items that may be on backorder. Shipping charges
will be accessed and charged to the purchaser either on
the invoice or charged to the purchasers courier account
at the time of shipment. Purchaser shall examine all products
upon receipt and notify The Flight Shop immediately of any
discrepancies.
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| Quotations |
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As our inventory changes minute by minute Products quoted
as ‘in stock’ are at the time of quote only. The Flight
Shop has no obligation to hold Products for future sale
to Purchaser if Purchaser’s order is incomplete, on hold,
or if not confirmed within 24hrs.
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